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What to Do if You Applied Under the Wrong Application

Graham
  • Updated

For legal reasons, Eventeny customer support cannot switch your application to the correct one for you. You will have to contact the event organizer to have them withdraw your application so that you can reapply to the correct one.

Here is the easiest way to contact the event organizer.

1. Make sure you are logged in to Eventeny.

2. At the top of the home page, click on "My Applications."

 

an image showing users where the My Applications tab is on the home page

 

3. Under your vendor applications section, select the application you mistakenly applied to by clicking the blue "View or edit" button to the left of the application.

 

an image showing users the applications page under the vendor section to click the view or edit button to the left of the applications

 

4. You should be taken to the confirmation page you received when you first applied. To the right, click the blue "Contact organizer" button.

 

an image showing users the vendor confirmation page with the contact organizer button highlighted to the right of the screen

 

5. Enter and send your message to the event organizer. 

 

an image showing users the message page and where they can type and send their message to the event organizer

 

Note: If you do not receive a response within 1-3 business days, contact Eventeny customer support and we will do our best to get everything sorted for you!

 

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