Note: This article is for vendors (artists and exhibitors included), attendees, volunteers and sponsors that have questions related to the event they plan (or can no longer) to attend or work at. Questions can include but are not limited to:
Why Can't Eventeny Customer Support Answer Those Questions?
Trust us, it's not because we don't want to! We are a self-service platform for event organizers, so Eventeny's customer support team are unable to answer event specific questions such as the ones listed above. In these instances, the event organizers call the shots! Therefore, they are the best person to reach out to in order to get your questions answered.
*However, if you are experiencing technical difficulties or are having trouble finding a specific feature or link to something, we would be more than happy to lend a hand!*
How Do I Contact the Event Organizer?
Check out this article we wrote detailing all the different ways to get in touch with the event organizer!
What If the Event Organizer is Not Responding?
If you are having trouble reaching the event organizer, please contact Eventeny customer support.
We ask that before you do so, you have already attempted to contact the organizer twice within a 24-48 hour period window for weekdays or 72 hours for weekends.
|Think this article can be improved or have an idea for a new one? We want to know! Please feel free to leave a comment below this page or reach out to Eventeny customer support with your juicy ideas!|
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