We're sure you're anxious to get your event set up and running. Let's get you started with the basics!
YOU'RE NEVER ALONE. GET TO KNOW YOUR SUPPORT TEAM!
We want to make sure you and your event community are covered. Therefore, we pair our event organizers with an Eventeny Guru and the event community with our helpful and quick support line. Check out the differences below!
MEET YOUR DIRECT SUPPORT LINES
Pictured from left to right is Kris, Whitney, Jen, Alex, & Beth. These awesome folks are your Community Engagement Specialists!
They have years of experience in the event management and customer service industries and are excited to help you make your events the best they can be!
Feel free to reach out to your Community Engagement Specialist (CES) for the following:
- All questions you have regarding set up, use, and troubleshooting Eventeny.
- Product feature requests.
- Questions about best practices.
- Friendly chats about writing utensils or the marvel universe.
Schedule time with Kris
Calendar | whitney@eventney.com
Schedule time with Jen
Calendar | jen@eventney.com
Schedule time with Alex
Calendar | alex@eventney.com
Schedule time with Beth
Calendar | beth@eventney.com
FAQ: Who can your community contact for support?
If you have a vendor, volunteer, sponsor, or attendee with questions about or issues using our platform, please have them contact our support team by emailing support@eventeny.com. Our general support team is really great at responding to customer service requests. They’re the friendliest support team you’ll ever meet!
They’ll be in good hands, we promise!
Now that you know who to contact with questions, let’s get you started with creating your first event. Use the buttons below to help ensure the onboarding process goes smoothly.
Remember, if you get stuck and you need help, we’re here for you! Don’t be afraid to reach out to your contacts above. That’s why we’re here! 😀
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