We're sure you're anxious to get your event set up and running. Let's get you started with the basics!
YOU'RE NEVER ALONE, GET TO KNOW YOUR SUPPORT TEAM!
We want to make sure you and your event community are covered. Therefore, we pair our event organizers with an Eventeny Guru and the event community with our helpful and quick support line. Check out the differences below!
MEET YOUR DIRECT SUPPORT LINE
This is Kris! He’s your Community Engagement Specialist. He’s got 15 years of experience in the event management industry, and he’s ready to help you make your events the best they can be.
Feel free to reach out to Kris for the following:
- All questions you have regarding set up, use, and troubleshooting Eventeny.
- Product feature requests.
- Questions about best practices.
- Friendly chats about writing utensils or the marvel universe.
Who can your community contact for support?
If you have a vendor, volunteer, sponsor, or attendee with questions about or issues using our platform, please have them contact our support team by emailing email@example.com. Our general support team is really great at responding to customer service requests. They’re the friendliest support team you’ll ever meet!
They’ll be in good hands, we promise!
Now that you know who to contact with questions let’s get you started with creating your first event. Use the buttons below to help ensure the onboarding process goes smoothly.
Remember, if you get stuck and you need help, we’re here for you! Don’t be afraid to reach out to your contacts above. That’s why we’re here! 😀
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