How To Enable evCover

What is evCover? 

evCover is a seamless solution that allows vendors to easily purchase the insurance policies required for events directly through the platform. Previously, vendors had to coordinate with external insurance companies and work directly with event organizers to manage eligibility. Now, with evCover, the process is simplified—vendors can purchase or upload their policies effortlessly, while event organizers can better manage insurance requirements for their vendors.

Enable evCover

1. Navigate to the event that you want to work with from the "Organize" tab. 
   
   
   
   
2. Select the "Applications" tab under the "Artists, Vendors & Exhibitors" drop-down menu. 
   
   
   
   
3. Click on the "Edit application" button of the application you want to work with. 
   
   
   
   
4. Scroll down to the "Questions" section of the application dashboard and toggle the evCover button. 
   
   
5. If you need to list any additional insured parties, toggle on the option to add additionally insured parties. Then click "+ Add another" to add any additional insured information required for the evCover policy. Your company information is automatically enabled by default.
   
   
   
   
6. Once an application is submitted, the applicant will see a message informing them that they need to upload proof of insurance,  if the application is approved. They will have the option to either purchase a policy through our platform or upload their own insurance.
   
   
   
   
7. If the application is approved, the applicant will now have the option to either get a quote through evCover or manually upload their insurance.  
   
   
   
   
   

Frequently Asked Questions 

1. What is evCover?
   evCover is an insurance option available to event organizers and vendors to purchase coverage through our platform or upload their own insurance. It helps ensure your vendors meet insurance requirements for your event.
   
   
2. How do I enable evCover for my event?
   When creating a new event, you'll be asked to toggle on evCover and answer a few questions to qualify. If your event meets the necessary criteria, you will be able to proceed with evCover.
   
   
3. What happens if my event doesn't qualify for evCover?
   If your event doesn't meet the qualifications (e.g., event type or coverage limits), the evCover option will be unavailable. You can still collect insurance manually from vendors and specify the required coverage.
   
   
4. What happens if I qualify for evCover?
   If your event qualifies for evCover, after the vendor submits their application, they will be required to upload proof of insurance or purchase insurance directly through the evCover platform.
   
   
5. How do vendors upload their insurance?
   Once approved, vendors will be notified to either upload their own insurance or purchase insurance via evCover. They can upload a PDF or image file of their insurance. Word documents are not accepted.
   
   
6. Can vendors manually upload their own insurance?
   Yes, if evCover is enabled, vendors can manually upload their own insurance. After they upload the file, its status will show as “Under Review.” If the insurance is valid, the status will be updated.
   
   
7. What if the vendor doesn't qualify for evCover?
   If the vendor doesn't qualify for evCover, they can manually upload their own insurance or reach out to our partner, Vertical Insurance, for a direct quote.
   
   
8. How will I know if a vendor’s insurance is approved?
   Once a vendor uploads their insurance, you can check the status in the "Proof of Insurance" section of the application. The status can be “Missing,” “Pending,” “Insured (Manual Upload),” or “Insured (evCover).”
   
   
9. Can I add additional insured parties to the insurance?
   Yes, when evCover is enabled, you can add additional insured parties. By default, the event organizer’s email will be included, but you can add more if needed.
   
   
10. What happens after the vendor purchases insurance through evCover?
    After the vendor purchases insurance, their coverage will be listed in the Certificate of Insurance section of the submission. You will be able to view and download the insurance file from there.
    
    
11. What if I need to cancel a vendor’s insurance?
    If the vendor purchased insurance through evCover, you will not be able to delete the file. However, if they manually uploaded insurance, you can delete that file if necessary.
    
    
12. Can I see a vendor’s insurance history?
    Yes, you can access the vendor's insurance history, including the status and links to the insurance file, through the submission page.
    
    
13. What if the vendor doesn't upload their insurance after approval?
    If the vendor doesn't upload their insurance after approval, they will receive reminder emails, and their insurance status will be shown as missing until completed.
    
    
14. What should a vendor do if they applied for evCover but haven't received a decision yet?
    If the vendor has applied for evCover but has not received a decision yet, they should contact Eventeny customer support and provide their policy number, which can be found on their submission confirmation page.