How To Enable evCover

What is evCover? 

evCover is a seamless solution that allows vendors to easily purchase the insurance policies required for events directly through the platform. Previously, vendors had to coordinate with external insurance companies and work directly with event organizers to manage eligibility. Now, with evCover, the process is simplified—vendors can purchase or upload their policies effortlessly, while event organizers can better manage insurance requirements for their vendors.

Enable evCover

1. Navigate to the event that you want to work with from the "Organize" tab. 
   
   
   
   
2. Select the "Applications" tab under the "Artists, Vendors & Exhibitors" drop-down menu. 
   
   
   
   
3. Click on the "Edit application" button of the application you want to work with. 
   
   
   
   
4. Scroll down to the "Questions" section of the application dashboard and toggle the evCover button. 
   
   
   
   

5. A separate window will pop up with questions to see if your event qualifies for evCover. 
   
   

   • Are you hosting any of these types of events?

     • Beer, wine, or liquor festivals where more than 50% of vendors serve alcohol

     • Birthday parties

     • Christmas or pumpkin patches

     • Large music concerts with over 5,000 attendees

     • Political rallies
       
       

   • Is your event going to have cars, trucks, motorcycles, ATVs, or any other motorized vehicles moving on-site during event hours? (This does not include parked vehicles)
     
     

   • Is your insurance coverage requirement higher than these amounts? Commercial General Liability with a minimum of $1,000,000 for each incident / $2,000,000 in total coverage.

     
     
6. If you answer "yes" to any of the qualifying questions, your event won’t qualify for evCover, but you can still provide insurance instructions to your applicants. They will need to get their own insurance and upload it manually. You can also add any extra insured party details that you need applicants to include.
   
   
   
   
7. If your event qualifies, the toggle will be turned on, and you'll be able to add any additional insured information required for the evCover policy.
   
   
   
   
8. Once an application is submitted, the applicant will see a message informing them that they need to upload proof of insurance,  if the application is approved. They will have the option to either purchase a policy through our platform or upload their own insurance.
   
   
   
   
9. If the application is approved, the applicant will now have the option to either get a quote through evCover or manually upload their insurance.  
   
   
   
   
   

Manage Insurance Submissions

1. Click on "Submissions List" under the "Artists, Vendors & Exhibitors" drop-down menu. 
   
   
   
   
2. In the "Proof of Insurance" column, you can view the insurance upload status, indicating whether applicants have insurance pending approval, insured by evCover, manually uploaded, or missing altogether.
   
3. Within the submission, you can view the status of the proof of insurance, see the last modified date, and take actions such as manually uploading the insurance or messaging the applicant about it.
   
   
   
   
4. Once the applicant has purchased and been approved for evCover, their policy will appear in the Certificate of Insurance section of the submission with a status titled "Insured - evCover". You can view the insurance file by clicking the hyperlinked policy name.
   
   
   
   
5. If the applicant has manually uploaded their own insurance, the status will show as "Insured - Personal." You can view the file to ensure it meets your standards. If it doesn’t, you can delete the file and message the applicant to upload new insurance.
   
   

Frequently Asked Questions 

1. What is evCover?
   evCover is an insurance option available to event organizers and vendors to purchase coverage through our platform or upload their own insurance. It helps ensure your vendors meet insurance requirements for your event.
   
   
2. How do I enable evCover for my event?
   When creating a new event, you'll be asked to toggle on evCover and answer a few questions to qualify. If your event meets the necessary criteria, you will be able to proceed with evCover.
   
   
3. What happens if my event doesn't qualify for evCover?
   If your event doesn't meet the qualifications (e.g., event type or coverage limits), the evCover option will be unavailable. You can still collect insurance manually from vendors and specify the required coverage.
   
   
4. What happens if I qualify for evCover?
   If your event qualifies for evCover, after the vendor submits their application, they will be required to upload proof of insurance or purchase insurance directly through the evCover platform.
   
   
5. How do vendors upload their insurance?
   Once approved, vendors will be notified to either upload their own insurance or purchase insurance via evCover. They can upload a PDF or image file of their insurance. Word documents are not accepted.
   
   
6. Can vendors manually upload their own insurance?
   Yes, if evCover is enabled, vendors can manually upload their own insurance. After they upload the file, its status will show as “Under Review.” If the insurance is valid, the status will be updated.
   
   
7. What if the vendor doesn't qualify for evCover?
   If the vendor doesn't qualify for evCover, they can manually upload their own insurance or reach out to our partner, Vertical Insurance, for a direct quote.
   
   
8. How will I know if a vendor’s insurance is approved?
   Once a vendor uploads their insurance, you can check the status in the "Proof of Insurance" section of the application. The status can be “Missing,” “Pending,” “Insured (Manual Upload),” or “Insured (evCover).”
   
   
9. Can I add additional insured parties to the insurance?
   Yes, when evCover is enabled, you can add additional insured parties. By default, the event organizer’s email will be included, but you can add more if needed.
   
   
10. What happens after the vendor purchases insurance through evCover?
    After the vendor purchases insurance, their coverage will be listed in the Certificate of Insurance section of the submission. You will be able to view and download the insurance file from there.
    
    
11. What if I need to cancel a vendor’s insurance?
    If the vendor purchased insurance through evCover, you will not be able to delete the file. However, if they manually uploaded insurance, you can delete that file if necessary.
    
    
12. Can I see a vendor’s insurance history?
    Yes, you can access the vendor's insurance history, including the status and links to the insurance file, through the submission page.
    
    
13. What if the vendor doesn't upload their insurance after approval?
    If the vendor doesn't upload their insurance after approval, they will receive reminder emails, and their insurance status will be shown as missing until completed.
    
    
14. What should a vendor do if they applied for evCover but haven't received a decision yet?
    If the vendor has applied for evCover but has not received a decision yet, they should contact Eventeny customer support and provide their policy number, which can be found on their submission confirmation page.