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Contact an Event Organizer on Eventeny

Learn how to contact an event organizer on Eventeny through the event page, your application, or your ticket, plus what to do if the organizer is not responding.

There are many ways to contact the event organizer on Eventeny! Take a look at the options below:

Directly on the Event Page

The event page is what you would likely see first before you start an application or purchase a ticket. It's where you can find all of the event information that you would need to know. You can find the event page by scrolling down the Eventeny home page until you see the event exploration section.

Screenshot of Eventeny homepage with a selection of upcoming events displayed, such as the 3rd Annual Christmas Extravaganza, Chicago Pride Fest 2024, and more.

Simply select the event you wish to attend or work at to be directed to the event page. Once you're there, scroll down (click the last tab on top to get there quicker) until you see the words "Hosted by..." followed by the event organizer's name or company. To the right of that information, you should see three options, one of which is "Message."

Screenshot showing a user's event profile, hosted by Eventeny, with options to view profile, message the host, or follow.

Via Your Application

When applying to be a vendor, volunteer, sponsor or other applicant, you can also contact the event organizer at the beginning of the application, or when you've submitted your application.

Screenshot of an Artist/Artisan Application page, with details about the event and a 'Contact Organizer' button highlighted.

After you've submitted your application, click the "Participation" tab at the top of the homepage and select the "Your application" button. You can also access the "My Applications" page via your profile icon at the top right of the screen.

Screenshot of Eventeny's navigation bar with 'Your applications' option highlighted under Artists, Vendors & Exhibitors.

A full list of your applications will be displayed. On the right of each application, you will find a "Contact Organizer" button. Select the button that corresponds to the application that you may have questions about.

Screenshot of the 'My Applications' section showing a list of vendor applications with 'Contact Organizer' buttons highlighted.

You can also contact the event organizer by selecting to either "Resume" an incomplete application or "View or edit" an application that has been submitted.

Screenshot of the 'My Applications' section highlighting the 'Resume' and 'View or edit' buttons for different applications.


Once the application is open, click on the "Contact organizer" button at the top of the application.

Screenshot of the application submission confirmation page with a 'Contact organizer' button highlighted.

Via Your Ticket

Before purchasing your ticket, you can scroll down on the ticket purchase page to contact the event organizer for questions.

Screenshot of the 'Contact us' section with an option to 'Contact event organizer' highlighted.

After purchasing your ticket, you can first access your ticket by clicking "View Profile" under your profile icon.

Screenshot of a user profile dropdown menu with the 'View profile' option highlighted.

Under the "My tickets" section, select "View details" next to the ticket you wish to contact the event organizer about.

Screenshot of the 'My tickets' section displaying a list of tickets with the 'View details' button highlighted.

To the right of your ticket information, under the ticket QR code and in the "Need Help" box, there is a contact event organizer button.

A help section with a message prompting users to contact the event organizer for assistance, featuring a black 'Contact Event Organizer' button with white text, outlined in orange for emphasis.

What If the Event Organizer is Not Responding?

We recommend checking out the event organizer's website to obtain any direct contact information such as an email or phone number. This information is normally found on the "Contact Us" or "About Us" page of the website.

If you are still having trouble reaching the event organizer, please contact Eventeny customer support. We ask that before you do so, you have already attempted to contact the organizer twice within a 24-48 hour period window for weekdays or 72 hours for weekends.

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