Sometimes, things happen on our platform that are outside of your control and have nothing to do with how your event is set up.
We ask that the vendor or ticket buyer reach out to us directly to ensure we are getting the most accurate information about the problem as possible, thus solving it quicker.
If your vendor or ticket buyer is having issues submitting an application, purchasing a ticket, or experiencing what might be a bug on our platform, please direct them to Eventeny customer support or send them this link: https://help.eventeny.com/hc/en-us/requests/new
If you believe you have important information about the problem to contribute, please reach out to us separate from your vendor/ticket buyer!
|Note: This also applies to volunteers, sponsors, team members, and anyone else who interacts with your event. We simply mention vendors and ticket buyers because they are the most common individuals who need assistance on Eventeny aside form event organizers!