Plan Availability
What's In This Article?
There are many ways to contact the event organizer on Eventeny! Take a look at the options below:
Directly on the Event Page
- The event page is what you would likely see first before you start an application or purchase a ticket. It's where you can find all of the event information that you would need to know. You can find the event page by scrolling down the Eventeny home page until you see the event exploration section.
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Simply select the event you wish to attend or work at to be directed to the event page. Once you're there, scroll down (click the last tab on top to get there quicker) until you see the words "Hosted by..." followed by the event organizer's name or company. To the right of that information, you should see three options, one of which is "Message."
Via Your Application
- When applying to be a vendor, volunteer, sponsor or other applicant, you can also contact the event organizer at the beginning of the application, or when you've submitted your application.
- After you've submitted your application, click the "Participation" tab at the top of the homepage and select the "Your application" button. You can also access the "My Applications" page via your profile icon at the top right of the screen.
- A full list of your applications will be displayed. On the right of each application, you will find a "Contact Organizer" button. Select the button that corresponds to the application that you may have questions about.
- You can also contact the event organizer by selecting to either "Resume" an incomplete application or "View or edit" an application that has been submitted.
- Once the application is open, click on the "Contact organizer" button at the top of the application.
Via Your Ticket
- Before purchasing your ticket, you can scroll down on the ticket purchase page to contact the event organizer for questions.
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After purchasing your ticket, you can first access your ticket by clicking "View Profile" under your profile icon.
- Under the "My tickets" section, select "View details" next to the ticket you wish to contact the event organizer about.
- To the right of your ticket information, under the ticket QR code and in the "Need Help" box, there is a contact event organizer button.
What If the Event Organizer is Not Responding?
We recommend checking out the event organizer's website to obtain any direct contact information such as an email or phone number. This information is normally found on the "Contact Us" or "About Us" page of the website.
If you are still having trouble reaching the event organizer, please contact Eventeny customer support. We ask that before you do so, you have already attempted to contact the organizer twice within a 24-48 hour period window for weekdays or 72 hours for weekends.
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