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Setting Up Split Payments / Installments

Janine
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What's In This Article?



 
This article assumes you have already gone through the process of creating an artist, vendor, and exhibitor application. If you have not already created an artist, vendor, and exhibitor application, start here instead.

 

LOCATING YOUR APPLICATIONS

  1. Sign in to your Eventeny account.

  2. From your event dashboard. Click the 'Artists, Vendors, & Exhibitors' arrow on the left-hand side and then select 'Applications' at the top.

    Screenshot of a section in the Eventeny dashboard menu titled ‘Artists, Vendors & Exhibitors’ in blue text with a black horizontal line below. The page has a white background with four black navigation links. An orange circle surrounds the first link, ‘Applications’, indicating that this is the link to click on. Other links include ‘Submissions list’, ‘Discount Codes’, and ‘Analytics’

  3. Choose the application you wish to include a payment plan option for by clicking on the 'Edit application' button.

    Screenshot of a ‘Food Vendors Application’ with a table listing application details. The table has four sections: Visibility (Public), Deadline (December 29, 2028), Price ($25-$2,000), and Publish Status (Published). Below the table are four buttons: Approve (inactive), Reject (inactive), Waitlist (selected), and Awaiting. There is a section titled ‘Description’ with text about browsing applications. Two black buttons ‘share’ and ‘X’ are located below the text. A vertical black line separates the description from a section titled ‘Edit application’. The section titled 'Edit application' is highlighted with an orange circle indicating to click this button.

CREATING YOUR PAYMENT PLANS

  1. Scroll down to the 'Prices' section and select 'New Price'.

    Screenshot of a section within the Artists, Vendors, and Exhibitors application titled

  2. Select the 'Category' for the price. You have the option to select the following fees: Booth or Space, Rental, or Other.

    A screenshot of a dropdown menu titled ‘CATEGORY’ with ‘Booth or space’ selected. The dropdown menu is showing options ‘Single booth’, ‘Rental’, ‘Fixed Fee’, and ‘Other’.

     
    Fixed fees cannot be split into payments. They can only be due upfront upon submission, after approval, or manually.


  3. Proceed with filling out the additional fields. You must complete the following fields to create your price: Title, Amount, Refundable, Quantity Available,  and Maximum Quantity Allowed.

    Screenshot of a table showing fields to complate for the details of the booth or space, rental or other item being offered fo applicants. The fields include [Title of item].[Amount] ([refundable or non-refundable]), [Quantity available], maximum [Maximum quantity allowed] per applicant.


      1. Title: Choose a descriptive title for the price or fee.
      2. Amount: Enter the fee amount that you would like to charge the applicant for this fee type. 
      3. Refundable: Specify if the fee is refundable for the applicant. You will be able to refund the charge as an admin, but this will notify the applicant that the fee is eligible to be refunded. 
      4. Quantity Available: Select the available quantity for booth/space or rental. This field won't appear for fixed fees.
      5. Maximum Quantity Allowed: Set the maximum number of slots the applicant can select.

  4. Scroll to the 'Charge Process' field. You will have the following option to charge the fee or price: Upon Submission, Immediately after Approval, Scheduled Date After Approval, or Manually.

    Screenshot showing the Charge process selection menu. Four text buttons offer options for automatic charge processing: on submission, after approval, on a scheduled date, or manual entry.
      1. Upon submission: The fee will be automatically charged to the card on file for the applicant as soon as the application is submitted.
      2. Immediately after approval: The fee will be charged immediately after the event organizer approves the application
      3. Scheduled date after approval: The fee will be charged on a date selected by the event organizer after approving the application. 
      4. Manually: The fee will be charged at the event organizer's discretion.
         
        The split payments or installments toggle will not be available if you choose to charge the applicant "immediately after approval".
  5. Next, allow your applicant the option to pay the price in split payments by toggling on 'Installments'.

    The image displays a payment plans option interface. At the top, prominently featured in a large font, is the text 'PAYMENT PLANS.' In the center section, two radio buttons are aligned horizontally. The first radio button is labeled 'No installments,' indicating that it's selected by default. The adjacent radio button is labeled 'Installments.' Below the radio buttons, descriptive text clarifies that applicants have the choice to pay either in full or in installments. Additionally, there's a note specifying that installments are enabled only if the payment amount exceeds $100.
     
    Payment plans are available for prices of $100 or more. If the price falls below $100, the option for installments will be disabled during the application process. This applies even if discounts reduce the fee to less than $100.
  6. Once the 'Installments' option is enabled, you will now have the ability to customize the Number of Installments, the Term of the installment, and the payment Amount.

    The screenshot depicts a payment plans page. It showcases two payment options: paying in full or in installments, each represented by a radio button. Initially, the radio button for 'No installments' is selected by default. Below the radio buttons, a table with three columns is presented. The first column is titled 'Number of Installments,' the second 'Term,' and the third 'Amount.' The table details that users have the choice to pay in a single installment over 5 days, totaling $500.00.
      1. Number of installments: Determine the number of payments for splitting the price.
      2. Term: Specify the duration for the installments.
      3. Amount: Set the value for each payment or installment.

  7. Fill out the remaining fields: Fees, Time Restriction, and Description.

    The screenshot displays the fees section of an app. At the top left, the text 'CHARGE PROCESS' is visible, accompanied by a dropdown menu labeled 'Pass fees to applicants,' with the text 'What is the charge process?' positioned to its right. Moving to the center left, 'PAYMENT PLANS' is highlighted, followed by two radio buttons below: 'No installments' and 'Installments.' To the right of these options, explanatory text states, 'Provide applicants an option to pay in full or in installments. The minimum amount to enable installments is $100.' At the bottom left, the text 'TIME RESTRICTION' is indicated, accompanied by two radio buttons: 'No restriction' and 'Add restriction.' Corresponding text to the right of these buttons asks, 'Would you like to add a time restriction to this price? After the deadline, the applicant will not see this price level, i.e. Early bird price.' Lastly, at the bottom right, the text 'DESCRIPTION' is presented, followed by a text box labeled 'Enter a brief description to inform applicants during the application process.

     

        1. Fees: Choose whether to pass, absorb, or split the processing fees with the applicant.
        2. Time Restriction: Specify if the fee will have a deadline, ideal for early bird pricing.
        3. Description: Provide details about the price or fee visible to the applicant when applying for the event.


  8. Hit 'Save' at the top of the section.

    The image presents a close-up of two buttons and accompanying text on a digital interface. On the left side, there is a white 'X' symbol displayed on a green background button. Positioned opposite, on the right side, there is a green button featuring the text 'Save' in white lettering. These buttons are commonly employed in digital forms or windows for user interaction. The 'X' button typically serves as a 'close' or 'cancel' function, while the 'Save' button confirms any modifications made and preserves the progress.
  9. Once you have saved the price, it will display as shown below with the payment plan and term of the plan listed under 'Installments'.

    The screenshot captures a section of the application creation process for a booth that can be selected by applicants to pay for. At the top, the text '10x20 Booth' is prominently displayed, indicating the size of the booth. Moving to the center section, there are two tables providing details about the booth application. The first table outlines the application fee, specifying an amount of $1,000.00, indicating it as non-refundable with an 'X' mark, and showing that 20 quantities are available with a maximum allowance of 1 per applicant. The charge process is stated as 'Upon submission,' and fees are set to 'Pass fees to applicants.' The second table delves into time restrictions and application quantities, indicating no time restrictions, with quantities distributed among approved, rejected, waitlisted, and awaiting applicants, with an amount collected noted as $500.00. Towards the bottom section, the text 'INSTALLMENTS' is highlighted, offering a plan option of '2 payments/Term: 5 d.' Additionally, there's a text field labeled 'DESCRIPTION'.
  10. Now that the price is scheduled, your applicant will encounter the following view during the application process with an option to pay the application fees in installments or not.

    The screenshot depicts a payment plans page. At the top, 'PAYMENT PLANS' is emphasized in a large font. Moving to the center section, two radio buttons are presented side-by-side. The first radio button, labeled 'No installments,' is pre-selected by default, while the adjacent one is labeled 'Installments.' In the bottom section, text clarifies that applicants have the option to pay either in full or in installments. Additionally, there's a note specifying that installments are only enabled if the payment amount exceeds $100.00.

  11. Before the application is submitted, the applicant will encounter the following view.

    The screenshot showcases a credit card checkout page, detailing payment information. The chosen payment method is specified as Credit or debit card. Processing fees are indicated as $65.26. The total amount to be paid is $1090.26, with the total amount highlighted in orange for emphasis. Below, there's an option to split the total payment into installments. The charge upon submission is $531.68, with this amount being charged today. It's followed by information about two installments of $531.68 each, with the first installment due today and the second installment scheduled for March 10, 2024.
  12. Once the application is successfully submitted, applicants can track the amount of each installment already paid and view the dates for upcoming payments.

    The screenshot features a section titled 'Prices' presented in a large font at the top. In the center section, a table provides detailed information about application fees and booth charges. The application fee is listed as costing $26.90, with the charge occurring upon submission. Additionally, the booth charge is specified for a 10x20 booth, priced at $531.68. It's noted that the payment plan selected is 'Installments,' with the first installment of $531.68 charged upon submission and the second installment of the same amount due on March 10, 2024. At the bottom section, faint print receipt and 'Add Items' buttons are located in the bottom right corner.

MANAGING YOUR PAYMENT PLANS

 

  1. Go to your 'Submissions List' under the Artists, Vendors, and Exhibitors tab.



  2. Click on 'view submission' in the Actions column for the submission that you want to manage the payment plan for.

    The screenshot displays a webpage featuring a table listing business-related information. The header row includes labels such as 'Business Name,' 'Tags,' 'Application,' 'Avg Score,' 'Status,' 'Date,' and 'Actions.' Below the header row, multiple rows of data are presented, each likely representing a different business that has applied to use the platform. Examples of the data include 'Jurors' under Business Name, 'QA Eventeny' under Application, and 'Awaiting Decision' under Status, accompanied by actions like 'view submission' and 'send message.' There is an orange circle around the action 'View Submission'. In the bottom right corner, a business ID number 'MWGBHVWB' is displayed.

  3. To modify the payment plan, navigate to the 'Payments' section and click on 'edit' to view the details.
  4. After clicking 'edit,' you can adjust the payment plan. Options include refunding the charged payment, changing the upcoming charge date, adjusting the payment amount, or accelerating the charge by selecting 'charge' to process it immediately. Once all edits are completed, click 'Save' to finalize your changes.

 

 

 

 

 

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