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Updating Email Notifications

Learn how to update your Eventeny notification settings for event updates, application and ticket activity, and account support emails to control how often you receive notifications.

Locate your notification settings

First, make sure you are logged in to Eventeny with the profile you wish to edit the notifications for.
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​Then, hover over your profile icon located in the top right hand corner of the screen, then click account settings.
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The image shows a dropdown menu with various options for account management. It features the following options enclosed in a rounded rectangle: View profile, Account settings, Messages, Refer event organizers, and Logout. The Account settings option is highlighted with an orange outline, indicating it is currently selected or being emphasized. The overall design is clean and modern, with a minimalist aesthetic.

Once you're in account settings, scroll down and click on "Notifications" from the options on the page.
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The image shows a user interface displaying a grid of options related to account management, each option housed within its own card. The options are: My Orders, Payments & payouts, Applications, Notifications, and Knowledge Base. Each card features an icon relevant to its function and a brief description. The Notifications option is highlighted with an orange outline, suggesting it is currently selected or being emphasized. The interface is designed with a clean, modern aesthetic, using light colors and simple icons to convey the options clearly.

Update your notification settings

Select the notification settings you would like to receive. There are three sections to update according to your preferences. They are:
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​Event Notifications - Receive an email when there is a change in event status, you get a new follower or an event admin is added. The options for this section are "all" emails or "none".
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​Application & ticket notifications - Receive email when exhibitors, vendors, sponsors, volunteers, & attendees complete their application or tickets. The options for this section are "all", "daily", or "none".

  • All - You will receive immediate, individual emails plus a daily summary informing you of each application submitted, and ticket purchased.

  • Daily - You will receive one daily summary email outlining all of the activity that happened the previous day. This includes all applications submitted, and all tickets purchased.

  • None - You will not receive any emails regarding applications submitted or tickets purchased.

Account Support - We may need to send you messages regarding your account, your events, legal notifications, security and privacy matters, and customer support request. You can disable phone contact, if desired.

For your security, you cannot disable email notifications and we may contact you by phone or other means if needed.

The image shows a settings panel titled Application & ticket notifications, which allows users to customize how they receive email notifications related to event management. It includes options for various groups such as vendors, volunteers, sponsors, other applications, tickets, and messages. Each category has a dropdown menu to select the frequency of notifications, with options like All, Daily, or None. The Volunteer Notifications dropdown is open, showing the Daily option highlighted, indicating a selection being made or viewed. The interface is neatly organized and clearly labeled for easy navigation.

Once you've adjusted your selections, click save at the bottom of the page to make sure your settings are saved. Congrats! You've set up your notifications!
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The image shows a section of a user interface titled Account support, which provides information and options for how a service may contact the user regarding their account and support needs. It includes a descriptive text stating that messages may be sent about account issues, events, legal notifications, and customer support requests, and that email notifications cannot be disabled for security reasons. Below the text, there are checked options for Email and Phone, indicating these are preferred contact methods. At the bottom, there is a prominent Save button enclosed in an orange outline, suggesting it is ready for the user to confirm their preferences. The design is straightforward with clear, concise text and interactive elements for user input.
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