Account and User Management
18 articles
What to Do If You Can’t Log In, Find Your Account, or See Your TicketsLearn how to troubleshoot common Eventeny account issues, including login problems, missing accounts, and lost tickets, with quick fixes and when to contact support.
Hide Your Business ProfileLearn how to hide your Eventeny business profile from public view, including what happens after hiding and why your location may still appear temporarily on Google search results.
Updating Email NotificationsLearn how to update your Eventeny notification settings for event updates, application and ticket activity, and account support emails to control how often you receive notifications.
Create an Account and Fill Out Your ProfileLearn how to create an Eventeny account, verify your email, and complete your profile by adding personal info, login details, documents, pictures, and more.
How to Delete Your Account
Not Receiving Emails from EventenyLearn why you may not be receiving Eventeny emails, including checking your email address on file, finding emails in spam or promotions folders, and marking Eventeny as safe.
Log Out of EventenyLearn how to log out of your Eventeny account using the profile icon dropdown menu.
Change Your PasswordLearn how to reset a forgotten password, update your password in account settings, and troubleshoot sign-in issues on Eventeny.
Get Verified on EventenyLearn why and how to verify your identity as an event organizer on Eventeny, including benefits like higher event rankings, a verified badge, and ensuring uninterrupted payouts.
Set Up a Business ProfileLearn how to set up and customize your Eventeny business profile by updating business details, adding cover photos, uploading pictures and YouTube videos, managing products, and accessing tutorials and profile…
Adding Payment and Payout Methods to Your AccountLearn how to set up and manage your payment and payout methods on Eventeny, including connecting Stripe, adding payment information, and ensuring you receive event payouts without delays.
Upload Pictures to Your Company ProfileLearn how to upload, delete, and reorder photos in your Eventeny business profile.
Setting Up Your Company ProfileLearn how to set up your Eventeny business profile, including adding company details, inviting company admins, setting up payment methods, and connecting Stripe for payouts.
Team Member Roles on EventenyLearn about Eventeny team member roles, including Company Admins, Event Managers, Team Members, and Product Sellers, and understand the permissions each role has across event features.
Adding Company AdminsLearn how to invite and manage company admins in Eventeny, assign company-level permissions, and understand the differences between Company Admin and Product Seller access roles.
Adding Event Managers & Team MembersLearn how to add admins and team members in Eventeny, manage permissions, understand admin seat limits by plan type, and assign event or company-level access roles.
Adding Additional Admin / Event Manager Seats