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Legacy App - Volunteer Check-In/Out Process

Learn how to check in and check out volunteers at your event using the Eventeny mobile app, including scanning QR codes and manually searching for volunteers by name.

ℹ️ Plan Availability

This feature is available on the Pro and Premium plans.

To upgrade your plan, reach out to customer support.

Download the Eventeny mobile app for iOS or Android

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Once downloaded, log in to your existing Eventeny account to get started.

Go to Your Event Administration Page

Make sure your event is set to live (on desktop) for it to be accessible in the app.

Open the Eventeny App and select the event you wish to work with under the "My Events" tab.

Click the blue "Manage event" button in the middle of the screen.

Scan Volunteers to Check-in

This is the Event Administration page. Scroll down until you see the “Volunteers” section.

To begin check-in, have your volunteers present their unique QR codes when they arrive. Select the "Scan volunteers" option under the Volunteers section.

Scan the QR code presented to you.

a mobile image showing users what it looks like when they scan a qr code

A confirmation screen should pop up that corresponds with the correct volunteer. Confirm the information and click the blue "Check-in" button at the bottom.

A confirmation will appear to verify check-in success.

If you mistakenly checked in a volunteer for whatever reason, you can either remain on the same confirmation page to see a "Check-out" button or repeat the process listed above.

Search Check-In/Check-Out

You can also search for a volunteer to check-in/check-out manually or confirm information.

Select "Search volunteers" under the appropriate tab.

Search the volunteer by name.

Select the appropriate volunteer.

a mobile image showing users the search page

Tap “check-in” or confirm information.

A confirmation will appear to verify check-in success.

To check-out, repeat the above process and select “check-out.”

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