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Mobile App - Check-in Tickets and Add Deliverables on the Eventeny Mobile App

Learn how to check in attendees and redeem ticket deliverables on the Eventeny mobile app using QR code scanning or by searching attendees by name or email.

Download the Eventeny mobile app for iOS or Android

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Once downloaded, log in to your existing Eventeny account to get started.

Go to Your Event Administration Page

Open the app and make sure you are logged in.

​Tap the event you wish to work with under the "My Events" icon at the top left.

A mobile screen displaying an event dashboard with a highlighted 'My Events' icon, showcasing a colorful event banner for 'Taste of the World Night Market' in Bumpass, Virginia.

Tap the blue "Manage event" button in the middle of the screen.

A mobile screen showing event details for 'Taste of the World Night Market' with a highlighted 'Manage event' button beneath the event description.

QR Code Check-in

This is your event administration page. Under the “Tickets” section at the top, tap "Scan Tickets."

A mobile screen displaying the 'Event administration' menu with a highlighted 'Scan tickets' option for managing ticket operations.

Scan the QR code and toggle the ticket to "Check-in" status.

A mobile screen displaying the 'Event administration' menu with a highlighted 'Scan tickets' option for managing ticket operations.
A mobile screen with a QR code for 'Premium Admission' under the 'Tickets' section, indicating its active status.

Search Check-in

Back on the administration page, you can also check in attendees by searching for their names or email addresses. Tap "Search tickets" under the "Tickets" section.

A mobile screen with ticket details for 'Taste of the World Night Market,' featuring a highlighted 'Check in' button for a 'Premium Admission' ticket.

Type in the attendee's name and/or email address and tap the correct attendee.

A mobile screen displaying the 'Taste of the World Night Market' event. The 'Checked in' status is highlighted next to the 'General Admission' ticket in the 'Current ticket' section.

You will be shown a screen with the attendee's ticket information. At the bottom of the screen, tap the blue check-in button.

A mobile screen displaying the 'Taste of the World Night Market' event. The 'Checked in' status is highlighted next to the 'General Admission' ticket in the 'Current ticket' section.

How to Redeem Deliverables

You can use the QR code method or the search method from above to redeem deliverables for tickets. The quickest way to redeem deliverables is via the QR code scanning method.

After you have scanned the QR code and checked in the ticket, tap "Details" written in blue text at the bottom left.

A mobile screen displaying the 'Taste of the World Night Market' event. The 'Checked in' status is highlighted next to the 'General Admission' ticket in the 'Current ticket' section.

At the bottom, you will see a section of redeemable deliverables. Tap the blue "Redeem" button to the right of each deliverable.

A mobile screen showing the 'Art Fair' ticket details. The 'Redeem' buttons for 'backstage pass' and 't-shirt signing' are highlighted in the 'Deliverables information' section.

Alternatively, the same process and result can be achieved by using the "Search tickets" option.

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