When will I receive my payout?
If a Stripe account is connected:
With automatic payouts, you will receive ACH payouts daily, unless you configure it differently. Eventeny and Stripe do not retain the funds of event organizers. Stripe payouts, whether Express or regular, are directly received in your Stripe account once the transaction is settled. The exact timing of the settlement may vary based on your location. Payouts can be manually transferred to a connected bank account at any time or scheduled monthly, weekly, or daily at no additional cost.
Stripe can also enable instant payouts deposited into your connected bank account for a 1% fee. Learn more here.
If no Stripe account is connected:
Basic plan users or Marketplace vendors without an active Eventeny subscription:
A Stripe account is required to enable payouts for any payments taken on the platform. Manual check payouts are not available to Basic plan users or Marketplace vendors that do not have an active Eventeny subscription.
Event Organizers with a paid Eventeny subscription:
If you decide to receive payouts via check, you will be on a monthly or quarterly payout schedule, starting 45 days after month closing. Check payouts will require a verification process. A 1% fee (cap of $5 per transaction) is added to all check payout transactions. Payout method should be decided prior to running transactions since payout method cannot be changed for past transactions.
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