How To Add Custom Fees To Tickets

Custom fees allow you to add additional charges (such as parking, processing, or service fees) to your tickets.

Before You Begin

• Make sure your tickets are already created. Click here to learn more about creating tickets. 
  
   

Navigate to Ticket Settings 

1. Go to your event dashboard. Select Tickets from the left-hand menu.
   
   
    

2. Click Options in the top right corner. Select Add Fees.
   
   
    

Create a Fee

1. In the Ticket Fee window: 
   
   
    

   • Enter a Title for your fee (e.g., Parking Fee).

   • Choose which tickets the fee applies to using Apply fee to.

   • Decide whether the fee is a percentage (e.g., 2%) flat rate (fixed dollar amount)

   • Set the Status (Draft or Live).

   • Enter the amount 

   • Click Save Fee.

Manage Your Fees
 

1. Click View List to see all created fees.
   
   
    

2. From the Fee List, you can:
   
   
    

   • Edit existing fees

   • Delete fees

   • Review which tickets they apply to

Verify Fees on Tickets
 

1. Return to your ticket list. Select a ticket to view its details. Click Edit Ticket. 
   
   
    

2. Confirm that the fee is applied as expected by scrolling down to the Fees section. You should see the fee you created listed. Click on Manage Additional Fees to add new fees and edit or delete existing fees.