Selling Products on the Mobile App

Getting Started

Turn on Bluetooth

• This step will be unique to your mobile device. Please ensure Bluetooth is enabled before you begin this process, otherwise you may experience issues connecting your device to your terminal.

Set up your Terminal

• Follow the steps within this guide to connect your terminal to your mobile device.

Log in to the Eventeny Mobile App

• Click here for a walkthrough of the login process on the Eventeny Mobile App.

Event Marketplace

1. Once you have signed in to the Eventeny Mobile App, tap the event you wish to work with under the "My Events" tab.
   
    
2. At the very bottom, tap the "Marketplace" icon.
   
   
   
   
3. This is the Marketplace page on the Eventeny Mobile App. As you can see, there are three options for use at the top: "explore", "redeem", "add balance", and "sell products".
   
   The options "Redeem" and "Add Balance" are used by ticket buyers when they want to use the mobile app to pay for vendor products at your event. For this tutorial, we will be taking a look at the "sell products" option.

Selling Products

1. When you tap "Sell products," it will bring you to a page where all of your vendor products populate. Go ahead and select the product the buyer wishes to purchase. If the buyer wishes to purchase more than one of an item, simply tap the item again until the desired quantity is reached.
   
   
2. When the desired quantity is reached, go ahead and tap the blue "Charge" button at the bottom right corner.
   
   
   
   
3. The buyer has many payment method options to choose from: "terminal", "QR code", "card number", "cash", or you can choose to comp the item if you wish.
   
   
   1. 1. Using a Stripe terminal to complete the transaction requires you to set up the terminal. You can learn how to do that here.
         
         
      2. Check out our new evPay payment option, where you can take payments seamlessly through the app!
         
         
      3. The next option allows you to manually enter a card number to complete the transaction.
         
         
      4. If you choose the cash option, the app will show you how much change you owe the buyer if they give you a higher amount than the sell price.
         
         
      5. Lastly, you have the option to comp the transaction, if you wish.
         
         
         
         
4. Whatever payment method the buyer chooses, go through the prompts of payment and select the "Charge" button once again. You will then see a confirmation page indicating that the purchase was successful.

Complete a Terminal Transaction

1. Tap the "Connect Terminal" button to activate the terminal connected to your mobile device. The terminal will light up to let you know it's active.
   
   
   
   
2. With the terminal activated, request the customer swipe, tap, or insert their card to begin the card transaction process. You may cancel the transaction if you need to at this point by tapping on the "back" button at the bottom left of the screen.
   
   
   
   
3. Lastly, there will be a screen confirming the charge, or a notification that the charge has failed. Congratulations, your sale is complete!