Accessing the Inbox
1. Open the mobile app and log in.
2. From the Events screen, select the event you want to manage your inbox for.
3. Tap Inbox in the bottom navigation menu.
Viewing Messages
In the Inbox, you can:
View all conversations under the All tab
Filter by Unread messages
View Group messages
Each message preview shows: sender name, message snippet and the date of the last message.
Searching Messages
To search for a message:
Tap the search icon in the top right corner
Enter a name
Select the conversation from the results
Opening and Replying to a Message
To view and respond to a message:
Tap on a conversation
Review the message thread
Tap the “Write a message…” field at the bottom
Type your response
Tap the send arrow to reply
Important Limitations
The Inbox feature in the admin mobile app is designed for managing existing conversations only. At this time, you can reply to messages but you cannot start (initiate) new conversations from the mobile app. To start a new message, you will need to use the web version of Eventeny.