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Legacy App - How to Print Tickets Onsite

Learn how to connect a Zebra printer to the Eventeny mobile app to print tickets onsite, including setup steps, connecting to Wi-Fi, scanning QR codes, and printing multiple tickets.

Printing tickets onsite has never been easier with Eventeny's mobile app! Connect a zebra printer to your mobile device, and then click to print. Follow along with the steps listed below, and you'll be printing like a pro in no time.

Before Opening the Eventeny Mobile App

Connect your Zebra printer to the same wi-fi that you are going to connect your mobile device to.

Connect your mobile device to the same wi-fi that the Zebra printer is connected to.

Update the Eventeny Mobile App. Check the App Store or Google Play Store to ensure the Eventeny Mobile App is up to date.

Getting Started

Open the Eventeny Mobile App and make sure you are logged in. You can find out if you are logged in by tapping the "Profile" icon.

An app interface displaying 'Profile' highlighted at the bottom right corner, showing settings like 'Test mode', 'Referrals', and 'Account settings'.

ℹ️ Info

If you have previously logged in with Facebook, Google, or other SSO method of signing in to Eventeny, you will need to log on to Eventeny.com and set a password in order to log in. SSO is not supported at this time. To learn how to reset your password, click this link: How to Change Your Password.

Once you have logged in, select the event that you wish to print tickets on under the "Explore" icon and "My Events" tab.

An app interface showing the 'My Events' section highlighted, with a QA event listed named 'Tickets Testing' scheduled in New York City, United States, from November 1 to November 30, 2025.

Tap "Manage Event."

Event details for 'Tickets Testing' are displayed with the option 'Manage event' highlighted in a turquoise button.

Connect Your Zebra Printer

Scroll to the bottom of the Manage Event screen and click "On-site Zebra printer setup".

Event administration menu with the 'On-site Zebra printer setup' option highlighted under the 'On-site Zebra printers' section.

Select the printer that you wish to connect to. You will know the device is connected when the toggle on the right of the screen turns to a green bar with a white / green checked circle.

The 'Network printer connections' page showing two printer options with their IP addresses listed.
Event administration menu with the 'Scan tickets' option highlighted under the 'Tickets' section.

ℹ️ Info

If you do not see your Zebra printer listed, ensure that your zebra printer and your mobile device are on the same wi-fi network.

Click the back arrow to return to the Manage Event screen.

The mobile interface displays the 'Connected successfully' screen with a device connected. The 'Complete setup' button is highlighted with an orange outline, indicating the next step in the process.

Print The Ticket

Scroll back up to the top of the Manage Event screen and click Scan Tickets.

The mobile interface shows the 'Searching for devices' screen with a device listed under 'Serial #'. The 'Connect' button is highlighted with an orange outline, indicating the option to connect to the device.

Scan the QR code of the ticket that you wish to print.

Once the ticket loads tap print.

The mobile interface shows the 'Connect payment terminal' screen with a visual representation of a payment terminal. The 'Let's begin' button is highlighted with an orange outline, prompting the user to start the connection process.

If there are other tickets in the same order that you need to print, scroll down to the next ticket in the order and click print.

To continue scanning tickets in succession, you can click "Scan next" on the bottom footer of the screen to start scanning again.

The mobile interface displays the event administration menu with various options listed, including 'Setup payment terminal'. The 'Setup payment terminal' option is highlighted with an orange outline, indicating the choice to configure a payment terminal.
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