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Enabling the Ticket Reselling Feature

Learn how to enable ticket reselling on Eventeny so attendees can transfer tickets to other buyers, including step-by-step instructions for new and existing tickets.

Getting Started

Make sure you are logged into Eventeny.

At the top of the home page, hover over the "Organize" tab and select the event you wish to work with.

an image showing the users the Organize tab highlighted with an orange circle.

Enabling Ticket Reselling

On the left sidebar, select Tickets under the Tickets tab.

an image showing users the Tickets tab with an orange circle highlighting the 'Ticket' option in the drop down menu.


If you have already created a ticket and you'd like to enable Ticket Reselling, simply click the blue "Edit Ticket" button. If you are creating a new ticket or your first ticket, click the blue "+ New Ticket" button at the top right corner of the tickets page. Each option will take you to the same page to enable ticket reselling.

an image showing user the ticket dashboard with the option to edit an existing ticket or to create a new ticket.


When you are in the ticket editing/creation page select the ✎ icon at the top right. If you are creating a new ticket, this will already have been done for you.

an image showing users the edit icon highlighted by an orange circle to edit the ticket settings.

Scroll down a little bit until you see the "Allow Reselling" section. It should be right under the "Primary Contact" section. To enable ticket reselling, simply toggle the toggle to on. It should turn blue.

an image showing users the ticket setting fields with an orange circle highlighting the setting that allows the user to enable ticket reselling option.

When you are finished, scroll back up to the top and click "Save."

an image showing the users the 'Save' button with an orange circle highlighting it.

A Resource to Provide Your Attendees

Feel free to provide this article here to your attendees once they purchase a ticket to your event. Should they not be able to attend, this article provides a step-by-step guide on how they can go about reselling their tickets to another ticket buyer.

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