1. Hover over the "Organize" tab at the top of the homepage and select the event you wish to work with.
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2. On the left sidebar of your event dashboard, click "Tickets" under the "Tickets" tab.
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3. This is your ticket page. To create a ticket, click the blue "+ New Ticket" button at the top right corner.
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4. Fill out the following ticket information.​

5. When you are finished filling out the ticket and you are satisfied with your selections/inputs, click the blue "✔ Save" button at the top right corner.
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1. Once you click "Save," you will now be able to add more ticket information and configure other settings on the same page. Click the "✎" symbol at the top right corner.
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1. From the Questions section, click "New Question." Two default questions, Name and Email, are automatically included and required for every ticket, these are hardcoded questions and cannot be edited.
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2. Enter your question in the Question field.

3. Select a Question Type (e.g., Multiple Choice) to define what kind of answer you're collecting.

4. Toggle whether an answer is Optional or Required.

5. If your question type requires answer choices (such as Multiple Choice, Checkbox, or Drop Down), enter each choice under Answer Choice. Click "+ New Answer" to add additional choices.

6. Add a Description if you'd like to provide the ticket purchaser with more context about the question.

7. Click "Save" when you're finished.
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Once custom questions are created, a toggle for "Allow customer to copy answers when purchasing multiple tickets" will appear at the top of the Questions section. This setting helps speed up checkout when a customer purchases multiple tickets at once.
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When enabled, purchasers can copy the answers from one ticket and apply them to the other tickets in their order, rather than filling out the same questions repeatedly. Turning this off removes that option from the purchaser's checkout, requiring them to answer the questions individually for each ticket.

You can set up conditional logic so that a follow-up question only appears based on how a purchaser answers a previous question.

1. To create conditional questions, you will need to first select an Answer Type of "Multiple Choice," "Checkbox," or "Drop Down", this question will serve as the parent question. Enter your answer choices, decide whether the question is optional or required, enter a description, and click the "Save" button.
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2. Next, create another question that will serve as the child question to the parent question above. Click the "New Question" button again, select the answer type, and fill in the answer choices as normal.
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3. To make the child question conditional on the parent question, toggle the "Show Question Only If An Answer Is Selected" option. Select the question and answer that must be completed before the conditional (child) question appears. Click the "Save" button when done.
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7. Once saved, the conditional question will display as a sub-question in the "Questions" section of your application dashboard.
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8. During the ticket checkout process, applicants selecting the specified answer to the parent question will trigger the additional (child) question to appear.

1. Click "Manage Additional Fees" to add a custom fee to your tickets. From here, you can view a list of existing fees, showing the fee name, which tickets it applies to, its type, status, and amount.
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2. To create a new fee, click "+ New Fee" (or edit an existing one), then fill out the following:

Click "Save Fee" when you're done.
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If your event includes scheduled segments, you can set up time slots so attendees select a specific time to attend when purchasing their ticket. This helps manage capacity and gives attendees a clear window for when to arrive.
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For a full walkthrough on setting this up, check out this article: Creating Time Slots or Date-Based Tickets.
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Once your ticket is created, you'll see key stats and management options displayed right on the ticket itself.

On your tickets dashboard, right under the title of the ticket, you can view the following information:
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Click Copy to make a duplicate of the ticket, useful if you want to create a similar ticket without starting from scratch.
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Click Share to get a link to the ticket, which you can send to potential buyers or post on your website/social media.
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Click Edit to make changes to an existing ticket, such as updating the price, quantity, description, or any other ticket details you set up initially.

Click Delete to delete the ticket. Keep in mind that this action cannot be undone.

On your ticket dashboard, click the three dots button to explore available ticket management options.

Click Share to get a link to the ticket, which you can send to potential buyers or post on your website/social media.
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Click "Embed" to generate code you can add to your own website, allowing customers to purchase tickets directly without leaving your site.

From this window, you can configure the following:

Once configured, your embed code will populate automatically. Click "Copy" to copy the code, then paste it into your website where you'd like the ticket widget to appear. Review this guide to learn more about embedding Eventeny features on your website.

Click "Manage Group" to create and organize your tickets into groups (e.g., "General Admission").

If you haven't created a group yet, you'll see a message letting you know, along with a "Create One" button to get started. Once you've created a group, you can:

Once your groups are set up, you can assign tickets to a specific group while creating or editing them, making it easier to organize and manage similar tickets together (for example, grouping all your General Admission ticket types in one place).
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Select the Custom Fees option on the drop down menu of the three dot button.

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Click Add Fees to create a new fee to apply to your tickets, or click View List to manage your existing fees, where you're able to edit or remove a fee.
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Clicking this option lets you customize how your ticket appears when added to a Google or Apple Wallet. From here, you can configure:

As you make changes, a live preview on the right shows how the ticket will appear in both Google and Apple Wallet, including the attendee name, confirmation number, seat, location, and QR code for check-in.

Once you're happy with the design, click Save to apply your changes, or Reset to revert back to the default settings.

If you have a large number of tickets to add, you can use the Import Bulk Tickets feature instead of creating them individually. Click "Click here to download the bulk ticket import template" to get started, be sure to follow the guidelines in the template closely to avoid data migration issues.

Fill out the following fields before uploading your file:
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Once everything is filled out and your file is uploaded, click Submit to import your tickets in bulk.

If you have a large number of add-ons to add, you can use the Import Bulk Ticket Add-On feature instead of creating them individually.

Click "Click here to download the bulk add-on import template" to get started, be sure to follow the guidelines in the template closely to avoid data migration issues.

Fill out the following fields before uploading your file:
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Once everything is filled out and your file is uploaded, click Submit to import your ticket add-ons in bulk.
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On the ticket confirmation page, after an attendee purchases a ticket, they will see sections for QR Code, Attendee Details, Ticket Details, Event Details, Payment Information, and ticket deliverables (if applicable).
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From this page, attendees can:

At the bottom of the ticket confirmation page, logos of sponsors in the 'closed-won' or 'approved' stage of their application will be displayed. Attendees will also have the option to apply to become a sponsor. Learn more about the sponsor feature here.
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