Locate Your Desired Event
1. On the homepage, scroll down to see our list of live events.
2. Select the event you wish to buy tickets for. Keep in mind some events are free, and therefore don't have a tickets section.
Review Ticket Details
1. Each ticket card shows the ticket name, date, price, and any labels, such as Non-Refundable. Hover over the label to learn what it means.
2. The price shown includes a breakdown of the base price and processing fees.
3. To see more about a ticket, click the arrow on the ticket card. A Ticket information panel opens with:
The ticket's date, time, and price breakdown
Ticket redeem location: where you'll redeem your ticket
Sale end date: the last day the ticket is available to buy
Description: what's included with the ticket
To share a ticket with friends, click the share icon at the top of the Ticket information panel. You can copy the link or share it by Facebook, X, LinkedIn, email, SMS, WhatsApp, or Messenger.
ℹ️ Info: Some tickets must be purchased with another ticket, like a child ticket that requires an adult ticket. You'll see a notice on the ticket card if it's a paired ticket.
Add Tickets to Your Cart
1. Use the + and – buttons on the ticket card to choose how many tickets you'd like. Your selections appear in the Checkout summary on the right, along with your subtotal, processing fees, and total. Hover over the info icon next to Processing fees to learn what they cover. When you're ready, click Proceed to checkout.
2. To remove everything from your cart, click Clear cart. You can also open your cart anytime from the cart icon at the top of the page.
Complete Checkout
Checkout has three steps. Your Checkout summary stays on the right side of the page, so you can adjust ticket quantities at any time.
Step 1: Account
If you're logged in, you'll see the account you're signed in with. To use a different account, click Checkout another way.
If you're not logged in, choose Continue as a guest or I have an account.
Guest checkout: Enter your email address, confirm it, and enter your first and last name. Then click Guest checkout.
I have an account: Sign in with your email and password, or with Google, Apple, or LinkedIn.
Step 2: evProtect
If the event offers ticket protection, choose whether to add evProtect to your order, or select No, do not protect my ticket(s). Then click Continue to payment. To learn more, review Purchase evProtect.
Step 3: Payment
1. Choose your payment method: Card, Apple Pay, Google Pay, or Pay over time (Klarna), if available. Enter your payment details and billing address.
2. Check the boxes to agree to the ticket terms and the event's terms and conditions. Click Complete checkout.
⚠️ Heads Up: If you have more than one cart open, for example from shopping two events at once, you'll be asked to choose which cart to continue with. You can delete a cart you don't need or click Continue shopping to go back to it.
Review Attendee Details
1. After your payment goes through, a Ticket info window opens so you can review attendee details for a smoother check-in.
By default, your name and email are used for all of your tickets.
To add a different name and email for each ticket, check Customize information for each ticket, then fill in each attendee's details.
When you're done, click View confirmation.
ℹ️ Info: Use the name that matches each attendee's government ID, since some events check ID at entry.
Your Ticket Confirmation Page
Your confirmation page is your home base for your order. At the top, you'll see your order number and the email your receipt was sent to.
From the top of the page, you can:
Add to Order: buy more tickets for this order. Review Add Additional Tickets to an Order.
Resend Confirmation: send your confirmation email again.
Print: print a copy of your tickets.
Add to Apple Wallet or Add to Google Wallet: open the page on your phone to save your tickets to your wallet.
Each ticket shows:
A QR code to show at check-in, along with the ticket's status (such as Active), confirmation number, and amount.
Attendee details, with a pencil icon to update the attendee's name and email, if the organizer allows edits. Review Editing Tickets After Checkout.
Share: send the ticket to a friend.
Event details and Payment information: see event info, your payment card, and your evProtect booking reference, if you added evProtect.
Your receipt on the left lists your tickets, subtotal, evProtect (if added), processing fees, and total. To find this page again later, review Finding Purchased Tickets. If you'd like to switch or upgrade your tickets, review Switch or Upgrade Your Tickets for an Event.