Buying and Managing Tickets
14 articles
- Purchase evProtectLearn about evProtect ticket insurance on Eventeny, including how to purchase refund protection at checkout, submit a claim, and what qualifies for a refund through Protect Group.
- Purchase Tickets to EventsLearn how to purchase event tickets on Eventeny, including selecting ticket types, entering attendee info, choosing seats, applying discount codes, and completing payment at checkout.
- Why do I see multiple charges on my card after purchasing tickets on Eventeny?
- Appeal a Denied evProtect ClaimLearn how to appeal a denied evProtect ticket insurance claim on Eventeny, including eligibility requirements, required documents, and how to contact Protect Group for a second review.
- Add Additional Tickets To An OrderLearn how to locate your purchased tickets in Eventeny and add additional tickets to an existing order after your original ticket purchase has already been completed.
- Requesting a Ticket Refund Through evProtectLearn how to request a ticket refund through evProtect on Eventeny, including verifying your purchase, submitting a refund claim, and understanding what qualifies for reimbursement.
- Editing Ticket Questions After Purchase
- Editing Tickets After CheckoutLearn how to edit ticket details on Eventeny, including updating attendee name and email, transferring tickets, and what to do if the edit option is unavailable after purchase.
- Finding Purchased TicketsCan't find the tickets you purchased on Eventeny? Don't worry, this article will show you how to find them again!
- Upload and Submit Required Documentation for Your Ticket(s)Learn how to upload and submit required documentation for your ticket on Eventeny, including saving documents to your profile for easy sharing with future events.
- Why didn’t I receive my tickets after attempting to pay with Klarna?Learn what to do if you were charged through Klarna but did not receive a confirmation email or tickets, including how to identify a pending authorization and resolve the issue…
- Resell Your Ticket(s)Learn how to resell your event ticket on Eventeny, agreeing to resale terms, and how you'll be notified and refunded when your ticket sells.
- Switch or Upgrade Your Tickets for an EventLearn how to switch or upgrade your ticket on Eventeny, including selecting a new ticket type, paying any price difference, and confirming the change via email confirmation.