Payments and Payouts
6 articles
Dispute Process Overview
Setting Up a Stripe Express Account for On-Site SalesLearn how to set up and link a Stripe Express account for terminal payments at your event. Follow steps to enable payouts, connect Stripe, and avoid terminal payments going through…
Payment ProcessingLearn how Eventeny processes payments through Stripe, including using multiple Stripe accounts for different events, routing payments, and why custom payment processors aren't supported.
Eventeny's Fees ExplainedLearn about Eventeny's transaction fees, including service and Stripe processing fees by plan, who pays fees, pass/absorb/split options, and how fees are handled when issuing refunds.
Why Am I Not Receiving Stripe Payouts?Learn why you may not be receiving Stripe payouts on Eventeny, including how to check your payout method settings, switch from check to Stripe, and resolve Stripe verification issues.
Payout TimelinesLearn when and how you'll receive payouts on Eventeny, including Stripe automatic payouts, manual check payout timelines, BILL.com e-payments, and applicable processing fees.