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Navigating Your Company Dashboard

Learn how to navigate the Eventeny event organizer dashboard, including managing company details, vendors, volunteers, tickets, referrals, messages, and accessing help resources.

Your Event Organizer dashboard is where you can manage your company details, vendors, volunteers, tickets, and much more. Let's first cover where you can find your dashboard.

My Events

Make sure you are logged in to Eventeny. From the homepage, hover over the "Organize" tab at the top of the screen and select "See All Events" at the bottom.
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Screenshot showing the 'See all events' button at the bottom of the Eventeny platform's Organize dropdown menu, allowing users to view all events associated with their account.

You will first be taken to the "My Events" section located under the "All Events" tab on the sidebar. Here you will find all of the events you have created under your account, as well as "Upcoming Events." You can even copy existing events if you would like to host them again.
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an image showing users what the all events tab looks like on the event dashboard
My Events.png
Screenshot of the 'Copy an existing event' page on the Eventeny platform. The page displays a heading 'Let's start copying your event,' with a dropdown menu labeled 'Event template' for selecting the event to copy. Below the dropdown are two buttons: 'Back' on the left and 'Save and continue' on the right, allowing users to proceed with the event copying process.

Company Details

The first on the sidebar is Company Details. This aspect of your dashboard allows you to see your profile overview, admins, as well as payment information and payout details. You can always add new or update information by clicking the "+" or "✎" signs when applicable.
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Company Sidebar Company Details.png
Screenshot of the 'Company Details' page on the Eventeny platform. The page shows a section titled 'Profile' with the following details: 'Business Name: Sample Company,' 'Legal Business Name,' 'Primary Contact: Your Name Here,' 'Address: 123 Main Street, New York, New York 12345, United States,' 'Email: <a href="mailto:Sample@sample.com" target="_blank" rel="nofollow noopener noreferrer">Sample@sample.com</a>,' 'Phone: 555-555-5555,' 'Website,' 'Number of Employees: 0,' and 'Description.' A logo image is displayed on the right side, with an 'Edit' button above it. Below this section, there is 'Company admins,' listing 'Quality Assurance (you)' as the 'Owner,' with a '+ New Admins' button. The 'Payment information' section is below, followed by 'Payout preferences,' which explains the need to set up a payout method using Stripe. There is a note stating that checks are mailed 45-90 days after the payout schedule with a 1% processing fee, and a link to set up a Stripe Account.

All Artists, Vendors, and Exhibitors

Next on the sidebar is the vendors section under "All Artists, Vendors, and Exhibitors." Here you will find a list of all of your vendors, as well as a brief overview of your analytics section showing revenue opportunities, how many vendors have applied, and how many you have approved/rejected, etc.
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an image showing users an overview of the vendors section on the event dahsboard

All Volunteers

The fourth section down on the sidebar is the "All Volunteers" tab. Like the vendors tab, you can find your list of volunteers, their application status, events, and job title. You can also see a comprehensive view of your analytics to keep track of who is approved and who isn't.
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Screenshot of the 'My Volunteers' page on the Eventeny platform, showing a 'Volunteers list' tab. The page features two charts: a semi-circle donut chart labeled 'Summary' on the left, displaying different sections for volunteer application statuses with color codes: Green for 'Approved,' Pink for 'Rejected,' Blue for 'Waitlisted,' Light Grey for 'Withdrawn,' and Yellow for 'Awaiting Decision.' On the right is a bar chart labeled 'Number of volunteers applied,' showing the number of volunteer applications submitted each month from July to June. Below the charts, there is a search bar to filter volunteers using name, email address, event, or job.


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All Tickets

The next tab is the tickets tab. The analytics section is a little more simplified in that you can only see who has purchased your tickets, followed by a list of buyers at the bottom.
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Screenshot of the 'My Tickets' page on the Eventeny platform, showing a bar chart titled 'Number of tickets purchased.' The chart displays the number of tickets purchased each month from July to June, with varying ticket sales for each month, peaking in November and February. Below the chart, there is a search bar to filter tickets using name, email address, event, or ticket information.

Video Tutorials

The video tutorials section is a great way to learn about the Eventeny platform. Here you will find a list of videos explaining different parts of the platform in detail. We highly recommend everyone watches the videos, so that they have the best possible chance of success while using Eventeny!
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As always, if you can't find what you're looking for in the video tutorials, the Knowledge Base and our customer success specialists will always be available to assist you.
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an image showing users the video tutorials tab on the side bar where they can watch 13 videos about how to use the Eventeny platform

Referrals

The second to last tab on the sidebar is the "Refer" section. Eventeny has an ongoing incentive to encourage other event organizers to join the platform. When you invite your event organizer friends, you will receive a $50 Visa gift card. Simply enter their email or share your unique code.
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Screenshot of the Eventeny Referral Program page. On the left, there is a section with the header 'Just follow this simple process to claim your rewards!' It lists steps for earning rewards: 'Step 1: Refer an event organizer,' 'Earn $50 for every referred event organizer who meets with an Eventeny Specialist,' 'Remind them to attend so you can get paid out,' 'Earn monthly for referrals from the previous month,' and 'You automatically get entered for a chance to win an all-inclusive trip to Mexico.' Next to this section is an illustration of a cartoon fox with shopping bags. On the right side, there is the 'Eventeny Referral Form,' which includes a description stating, 'Earn $50 for every referred event organizer that meets with a salesperson (whether they join Eventeny or not), and you will be entered for a chance to win an all-inclusive trip to Mexico!' The form has fields for entering the referrer’s name, email, and the details of the individual being referred, including first name, last name, email, event name, and mobile phone number. There is a button at the bottom that says 'Earn $50 per referred organizer!

Help

Lastly is the Help section. There are many places to reach out for assistance on Eventeny, and your event organizer dashboard is one of them! The Help section will take you to the page below where you can fill out who you are and what you need help with.
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Screenshot of a help page titled 'How can we help you today?' with the subheading 'FOR MOST QUESTIONS, IT'S BEST TO CONTACT THE EVENT ORGANIZER FIRST.' The page outlines that Eventeny cannot answer certain types of questions, including general event questions, refund requests, changes to applications, date changes for attendance, ticket upgrades or swaps, and application denials. For these questions, it is advised to contact the event organizer. Additional links are provided to articles on common queries, such as 'How do I apply as a vendor to events on Eventeny?', 'How do I apply as a volunteer to events on Eventeny?', 'How do I buy tickets on Eventeny?', 'I have questions about the status of my application,' and more. There is a prompt at the bottom for users to select their type from a dropdown menu if they still need assistance after contacting the organizer and reviewing the help articles.

Community, Messages, and Events

It is also helpful to know that you can access even more on your dashboard outside of the sidebar. At the top of your screen, you will find three icons right next to your profile picture. The "Community" icon takes you to yet another help resource on Eventeny: the community page!
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Here you will find infographics and all of our recorded webinars to help you learn even more about the platform!
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A screenshot of a navigation bar showing several options: 'Community' (highlighted with an orange border), 'Refer,' 'Messages,' and 'Events.' On the right side, there is a profile icon with a circular image of a red, frosted object next to the text
an image showing users the community center page where they can find helpful infographics
an image showing users that if they continue to scroll down they will find recorded webinars as well

Next is the "Messages" icon. When you click on it, it will take you to where all of your messages between volunteers, vendors, and sponsors populate.
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A navigation menu with four icons labeled Community, Refer, Messages (highlighted with an orange outline), and Events.

Lastly is the "Events" icon, which will take you to the exact same "My events" page as if you were to click on the tab on the sidebar.
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A navigation menu with four icons labeled Community, Refer, Messages, and Events (highlighted with an orange outline).
The 'My Events' dashboard displays a list of events, including 'CosmicCon,' 'Halloween Fair,' and 'SMALL BIZ CON - 1,' with options to 'preview event' or 'Manage.' The left sidebar menu includes options for 'Company Details,' 'All Events' (highlighted with an orange outline), 'All Artists, Vendors &amp; Exhibitors,' 'All Volunteers,' 'All Tickets,' 'Video Tutorials,' 'Refer,' and 'Help.'
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