Sign in to your eventeny.com account and click on the "Account Settings" option under the profile icon drop-down menu.
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​​Select the "Payments & Payouts" box.
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Click on the "+Payout Method" button to create or connect an existing Stripe account to your Eventeny account.
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Follow the prompts to create your Stripe account or you will be able to login to your account.
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Once you have completed the stripe connection process, your stripe account will be visible in the payouts section of your Account settings. The status should be marked as "enabled".
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The "Product Set Up" box under "Account Settings" is a step-by-step comprehensive way to get your shop set up on Eventeny. It contains various links to videos, written tutorials, and tips so you can walk yourself through the process.
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From your Business Profile, select "Products".
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Products' navigation path."

You may notice a toggle above two blue buttons that says, "Storefront is closed" or "Open storefront." Go ahead and toggle it and select "Yes" to open your shop on Eventeny. The toggle should now be blue and say, "Storefront is open."
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Congratulations! You have just opened up your shop on Eventeny. Now it's time to add your products.
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Now that you've taken the first step to open your shop, it's time to add products. You can add products individually by clicking the blue "+ add product" button.
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A separate window will appear prompting you to fill out some product information. Go ahead and fill it out to the best of your ability.
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Next is to add photos of your product. It is important to add only high-quality photos that perfectly showcase your product.
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Lastly, if applicable, you can add variations of your product. Be sure to add photos of each variation for potential customers to see as well.
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When you are finished, click the blue "Save and Continue," then "Save and Close" buttons.
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​Congratulations! You have successfully created your first product. When you add products, they will automatically be published to your storefront. You can remove your products from the public eye by toggling to "Unpublish" or removing the product by clicking the "Remove" button written in red text.
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Next to the "+ add product" button, you may notice there is another that says, "bulk import" or "bulk update". Go ahead and click either button depending on your desired action.
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A separate window will appear for you to select where you will be uploading from. You have the choice to upload from "Eventeny", "Shopify", or "Esty'.
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​If you decide to upload from Eventeny, you will need to upload an Excel file, but you first have to download the template at the top of the window. Once you download it, go ahead and input the product data exactly as it appears. It's important to be very precise with this step as a single error can compromise the entire import.
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Once you're finished with inputting the product data, download the finished product to your computer and reupload it to the window by selecting, "Select file." When you are finished, click the blue "Submit" button.
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Congratulations! You have successfully bulk imported your shop products. When you add products, they will automatically be published to your storefront. You can remove your products from the public eye by toggling to "Unpublish" or removing the product by clicking the "Remove" button written in red text.
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In addition to the "Remove" button, you may notice three other options next to it. Preview allows you to preview your product through a potential customer's point of view. Edit allows you to edit the product information. Copy allows you to make a copy of the product.
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At the top of your listed products, there are three buttons written in blue text: Fee options, Sales tax and categories. These buttons allow you to create and manage the fee options, sales tax and categories in which your products are listed.
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Lastly, you can search for any of your products by using the search bar at the very top of the section.
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From your business profile or the Eventeny home page, hover over your profile icon and select "Account settings" once again.
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Select "My Orders."
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​​This is your orders page. Though the page will automatically show your sales, you can also see purchases you've made (if applicable) by clicking the "Purchases" tab at the top, shipping labels, and any on-site sales made in the other tabs.
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Simply scroll through the order sales page to see your orders and buyer information or use the search and category bar above. You can even message them, if you wish, at the top right corner of each order.
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For your records, you may wish to export your order sales data. You can learn how to do that here.

From your orders page, click on the "On-site Sales" tab at the top.
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​​In this tab, you can manage your on-site sales by searching through your orders and applying filters as needed.
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While reviewing your orders, you can easily issue a refund by clicking the "Refund" button.
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Process the refund by selecting the "Yes" button. Currently, there is no option to provide a partial refund.
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Once the refund is confirmed, a "refunded" tag will be issued under the Action status tab.
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To download the order, click on the "Download" button and a file will be downloaded to your device.
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To export all sales, click on the "Export" button, and a file will be downloaded to your device.
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Closing up shop is simple for however long and for whatever reason. Simply toggle the "Storefront open" back to the gray color, which indicates that your shop is closed. You will be asked to confirm before you do so. Once your shop is closed, customers will not be able to find or buy from you until you reopen it.
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We have a lovely page of frequently asked questions pertaining to selling on Eventeny. We encourage you to take a look at it here.
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As always, if you do not see the answer to your question or need assistance with anything else, please do not hesitate to reach out to customer support below. We will be happy to lend a hand!