How To Manage Your Shipping Settings

Locate Your Event Settings

1. Make sure you are logged in to Eventeny.
    
2. At the top of the home page, select the event you wish to work with under the "Organize" tab.
   
   
    
3. Scroll down the left sidebar until you reach "Other actions," the second-to-last tab above "Preview." Click the dropdown and choose "Settings."
   
   

Managing Shipping Settings

1. Scroll down to the "Shipping Settings" section. With the Ticket Mailing feature, you can adjust your shipping settings for your tickets in this section. You will first need to enable shipping for your tickets after clicking on the "edit" button.
   
   
    
2. At first, the option to ship tickets will be inactive. Toggle the switch to "On" and then click the "Save" button.
   
   
    
3. Before you set your shipping preferences, it's important to know that Eventeny won't be sending out your tickets for you; that's up to the event organizer. This disclaimer will populate after you click "Save" in the previous state. Click "Agree" to confirm you understand.
   
   
    
4. Once shipping is activated, you'll have six choices to personalize your shipping preferences.
   
   
    
   1.  
      1. Mandatory Shipping: Decide if you want attendees to have the choice to get their tickets shipped or if it's required. If it's mandatory, the shipping costs are automatically added to the ticket price. If it's optional, attendees can decide later if they want their tickets shipped.
      2. Shipping Deadline: Pick the last day for people to buy tickets that can be mailed.
      3. Shipping Costs: Decide how much attendees will pay for shipping, which is charged once per order.
      4. Shipping Increment: Choose how much extra shipping will be charged for each additional ticket. The first ticket's shipping cost is included in the base fee.
      5. Fees Type:Ticket: Decide whether you'll cover processing fees or pass them on to attendees. If passed on, fees are included in the ticket price.
      6. Tickets: Select which tickets are eligible for shipping.
          
5. Press the “Save” button to confirm and save your preferences.