How to Issue Partial Refunds to Ticketholders on Eventeny

Locate your tickets list

1. Select the event you'd like to work on.
2. Under Tickets, select "List".
   
   
   
   
3. Locate in the list, or search for, the ticket you are trying to provide a refund to. Select View Ticket.
   
   
   
   
4. Click on "Refund / Cancel" under the options on the right of the pop-up modal.
   
   
   
   
5. Select Partial Refund on the refund ticket option.
   
   
   
   
6. Enter the amount of the refund. You can partially refund up to $1 less than the full amount of the ticket. Otherwise, select full refund.
   
   
   
   
7. Select whether or not to cancel the ticket. 
   
   
   
   
8. Click "✓ Refund".
   
   
   
   
9. Verify that the amount refunded is correct on the ticket page, and that the status is showing as "Active - Partially Refunded".