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Access Team Member Settings
Navigate to your event on the web version. Go to Team Members from your event dashboard.
After clicking into Team Members, you will see a list of all team members associated with your event. Each team member will have a series of “Manage” buttons next to different sections of the event (such as applications, tickets, check-in, etc.), indicating what they currently have access to.
On the right-hand side of each team member’s row, you will see an “update permission” option.
In the Ticket permissions section, select “Seller + Check-In” to allow the team member to sell and check in tickets. Next, under the Tickets dropdown, choose “Custom” instead of “All.” This will allow you to select specific ticket types that the team member is permitted to sell. Once Custom is selected, you can choose the exact tickets they should have access to, ensuring they only see and sell the appropriate ticket options in the mobile app.
Tap the Update button to finalize your changes.
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